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Contributing
more in meetings
- If
this is your development need, then is listening
your strength?
- If
you're listening more than talking then are there some things you observe
that those too busy talking overlook?
- What
things are not being said? Who is behaving unusually? What recurring
patterns do you notice?
- To
find something to contribute, it's necessary to listen actively, to
be observant rather than listening too passively.
- There
are 2 types of contribution (content and process) and two forms of contribution
(statements and questions).
|
Content |
Process |
| Statements |
We
need to launch this product by year end. |
We
should spend half our meeting on R&D. |
| Questions |
How
can we improve our R&D function? |
Who
else should have an input on this topic? |
Two
types of contribution
- Most people
focus on - content.
- If they
have no content to offer, they say nothing.
- What about
process contributions?
- Can you
help the group keep to time, get organized, focus on the agenda, make
decisions, resolve conflict, ensure that everyone is involved, ensure
that critical issues are covered, help avoid premature decisions?
- Process
is just as important as content.
- Managers
think process, adding good value.
Two forms
of contribution
- Most people
again focus on statements.
- They make
statements about content.
- Why not
ask questions about either content or process?
- Throughout Coaching2Grow's
pages are lots of questions you could use as models.
Examples of
content questions
- The
merits of your view are clear, what are its potential pitfalls?
- How
would you address these pitfalls?
- What
are the implications for X, Y & Z?
- What
will it cost?
- How
will our customers benefit?
- What
advantage will that give us over our competitors?
Examples of
process questions
- Who
else should have an input on this topic?
- How
much more time do we need to spend discussing this issue?
- Who
else do we need to get input from to obtain the full picture?
- What
involvement should we seek from our customers/partners?
- Where
does this matter stand in relation to our other priorities?
The morale?
Ask more questions as a way of contributing instead of sitting silent.
- Could
you contribute more by asking content and process questions?
- Good
listeners are often better at asking excellent questions than contributing
content statements anyway.
- Notice
that all these questions are OPEN. This means that they can't be answered
by a yes or no. It's not as easy as it sounds.
- Practice
asking open questions and note down every time you ask a closed question
so you can think how you might have asked it in open terms.
In short,
become more of a facilitator, less of a DOER (someone who needs to come
up with all the answers, score all the goals.) After all, isn't management
about getting things done through people? Keep in mind that working through
people means more than just delegating tasks. It also means involving
them in deciding what to do. You can only do this effectively by asking
good questions.
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