Overcoming setbacks

  • How do you analyze setbacks, however small, during a project?
  • A certain amount of face-saving is natural and can't be eliminated.
  • But excessive face-saving is major barrier to learning.
  • How can you learn if no setback is ever your fault?
  • No matter what goes wrong and or who can be blamed, you can always ask yourself: ''What could I have done differently to have prevented that?'' And: ''What could I do differently next time?''
  • If you fail to ask yourself such questions you will fail to learn.
  • There is nearly always something you could do to rescue a situation. If done consistently, you will demonstrate real leadership and your reputation for good decisions will be high.
  • Finally, good decision makers accept that they cannot get it right all the time.
  • In an age of ever increasing complexity, a fair percentage of good decisions is the best you can do.

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