How do you handle negative feedback?

It's easier to identify emotionally intelligent responses than it is to use them. What's your response when someone gives you negative feedback?

Emotionally less intelligent responses
True
False
1. I get angry and defend myself.
2. I feel hurt and say nothing.
3. My feelings completely get the better of me.
4. I find fault with the speaker.
5. I blame circumstances or others.
6. I avoid this person in future.
7. I feel down for awhile but don't change.
8. I look for ways to get even.
9. I tell myself that they have simply got it wrong.
10. I totally lose confidence in myself.
Emotionally more intelligent responses
True
False
1. I ask questions to better understand the feedback.
2. I thank the speaker for frankness and trust.
3. I monitor and try to manage how I'm feeling.
4. I ask the speaker what I might do differently.
5. I seek confirming feedback from others.
6. I reflect on how to alter my approach in future.
7. I immediately begin practicing a new approach.
8. I monitor myself and ask for further feedback.
9. I ask for coaching from a mentor.
10. It doesn't destroy my confidence in other areas.

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