Interrupting people?

• How effectively do you communicate if you are interrupting people?
• Are you in a hurry to make a point, feeling an urgency to explain yourself?
• When not succeeding, do you try harder, talking louder and faster?
• Does this only digs you into a deeper hole?
• People resent being bombarded by a verbal tornado.
• Even if you are right, you lose because you are pushing too hard.
• Winning takes patience. Try slowing down. Ask questions, give people space to get issues off their chest
• Play back what they have said to show understanding.
• This way you earn the right to talk.
• Try asking more questions: -
  • ''I see, please tell me more.''
  • ''How did that make you feel?''
  • ''What did you do next?''
  • ''What would you like to happen now?''
• Effective managers get the most out of others by drawing solutions out of them rather than selling their own.
• Have you examined why you interrupt? Are you very competitive? Do you need to win every argument? Can you adopt a more win-win style?
• Can you switch the basis of your self esteem from winning to making others feel good about themselves, moving from taking to giving, from pushing to leading and from hogging the limelight to sharing it?