|
|
Resolving
role conflict
- Are
you tempted to ask your boss to resolve it for you?
- But
if you win, how will that affect your colleague?
- Is
it worth making an enemy?
- Perhaps
as a last resort, but is there a win-win option?
- When
arguing with your colleague, do you focus on points of disagreement?
- Have
you listed everything you can agree on?
- Are
you both clear why this part of your role is important to you?
- Is
it about power? Functional background? Profile? Status?
- Is
there some other way of getting what you want?
- Could
you share authority over the disputed domain?
- Could
this be a reason to create an entirely new role for yourself?
- If
so, how could you enlist your colleague's help to get your boss to re-organize?
- Could
you swap aspects of your role with your colleague?
- Should
you bring other colleagues into the exchange who might be willing to
relinquish parts of their roles for other benefits?
- What
else can you offer your colleague in exchange for the disputed parts
of your role?
- Is
there some other way you can support your colleague?
- Conversely,
would you be prepared to give up this part of your role in exchange
for your colleague's support on one of your projects?
- The
key to resolving this conflict constructively is to find some basis
for bartering that leads to a strengthened relationship with this colleague
rather than creating an enemy.
- If
you need to use pressure, use other colleagues before your boss.
|
|
|